Yerevan
Tbilisi
Moscow
Paris
Los Angeles
Beijing
English
Հայերեն Русский
Main Timeline Video Share
May the Holiday Warm Hearts: Idram and IDBank Support the Children of Heroes Beneficiaries of the "By Your Side" program at IDBank AraratBank Named Large CSR Company of the Year Idram Joins the Fight Against Food Insecurity Ucom’s Renovated Sales and Service Center in Yerevan Mall Reopens 1% idcoin instead of New Year’s suffering: practical tips Idram Junior Donated Books to Schools Big Christmas Market with Idram, IDBank and idplus Ucom Supports Wildlife Monitoring in Ararat Region IDBank, Idram, and idplus at the Big Christmas Market Converse Bank Deputy CEO and CFO, Grant Akopian, Elected to BACEE Board Ucom and SunChild NGO Install a Solar Plant in Alaverdi Kindergarten
Timeline
Kapan International Music Festival to Take Place Third Time, Welcomes World-Class Artists and Debuts in ArmeniaUcom Launches Special Promotion for Armenian Football Fans Ahead of FIFA Club World Cup 2025Idram is now available on TemuConverse Bank Partners with IFC to Boost Trade Finance CapabilitiesSide by Side: IDBank Launches New Program for women forcibly displaced from ArtsakhWatch Euromedia 24 TV’s 24-hour broadcast on Ucom channel 289 and OVIO (Rostelecom) channel 46How to Enjoy Summer to the FullestUcom Launches 5G Network in Yerevan, Introducing Armenia’s Largest 5G Coverage Health Fund for Children of Armenia is the Beneficiary of "The Power of One Dram" Program in June Team Group, NVIDIA, and Firebird Announce a $500 Million Megaproject to Build a Regional AI Supercomputing Hub "Plain and Simple": Financial Literacy with AraratBankAmeriabank joins TOON EXPO to be held first time in Moscow Idram Participates in Panel Discussion on E-Commerce Development Cooperation The Power of One Dram Concludes Another Program with the 4090 FoundationArmenian alcoholic beverage producers appeal to international organizations to stop Georgia's blockadeUcom Offers New Affordable Bundle for Subscribers Traveling This Summer IDBank and Idram Team Visited the Heroes Rehabilitation CityChildren’s Day with Events and Discounts: Idram Junior Ucom and Impact Hub Yerevan Announce 2025 Fellowship Cohort Driving Armenia’s Circular Economy Transition AraratBank supported the “What? Where? When?” intellectual charity quiz
All Timeline »
Society

Ucom Accelerates Digital Transformation with Cerillion's Cutting Edge Convergent Platform

Continuing its digitalization ambitious efforts to enhance the customer service experience quality Ucom announces its collaboration with Cerillion, a global leader in Operational and Business Support Systems (OSS/BSS) for the telecom industry.

The new solution allows Ucom to integrate its services and customer data into a unified convergent system. This will empower Ucom to scale efficiently while delivering seamless, personalized experiences across all channels. The AI-powered digital solution will accelerate the launch of new products, making Ucom’s offerings more adaptive to evolving customer needs.

Based in the UK, Cerillion was selected after an exhaustive evaluation process, during which Ucom assessed major vendors in the industry.

“I welcome this agreement between Ucom and Cerillion as a significant step forward in the development of Armenia’s digital telecoms infrastructure.  This landmark deal helps create the conditions for further technological innovation, improved public services and more productive economic growth.  The UK government has identified Future Telecoms as a strategic priority.  I am really pleased that a UK company is playing a key role in supporting Armenia to achieve its ambitions as a leading technological centre.”- said John Gallagher, His Majesty’s Ambassador of the United Kingdom of Great Britain and Northern Ireland to the Republic of Armenia.

"Staying true to our ambitious strategy of growth and digital transformation, and having customer-centricity at the core of our servicing mentality, we are taking a significant step forward by upgrading our convergent system management software. This unified platform will allow us to integrate all customer interactions under one core system, giving us the agility to adapt to our customers' evolving needs. With greater control and flexibility in our operations, we are determined to deliver services that are faster, more precise, and highly reliable. Ultimately, our goal is to ensure every customer enjoys an outstanding unique experience,” mentioned Ralph Yirikian, General Director of Ucom.

“We are thrilled to welcome Ucom as a very important new client and our first in the Caucasus region. This milestone marks an exciting step in our global journey, and we are honored that Ucom has chosen Cerillion to support its growth and innovation. We are fully committed to building a long-term partnership that delivers sustained value, and we look forward to working closely together to achieve their strategic goals,” commented Louis Hall, CEO of Cerillion.

Ucom operates 4G+ and 5G mobile networks, provides IPTV and fixed broadband connectivity providing a convergent portfolio of services to both B2C and B2B customers.

 

About Cerillion plc

Founded in 1999, Cerillion (AIM: CER) is a leading provider of billing, charging and customer management systems delivering its solutions across a broad range of industries including the telecommunications, finance and utilities sectors. The Company has a global customer base, with c. 80 customer installations across c. 45 countries and customers include Liberty Global, Virgin Media, KDDI and Proximus. For more information visit: www.cerillion.com

 

UCOM CJSC

Press Service

Email: [email protected]

 

Cerillion plc

Dominic Smith

Tel: +44 (0) 207 927 6000

Email: [email protected]