Yerevan
Tbilisi
Moscow
Paris
Los Angeles
Beijing
English
Հայերեն Русский
Main Timeline Video Share
May the Holiday Warm Hearts: Idram and IDBank Support the Children of Heroes Beneficiaries of the "By Your Side" program at IDBank AraratBank Named Large CSR Company of the Year Idram Joins the Fight Against Food Insecurity Ucom’s Renovated Sales and Service Center in Yerevan Mall Reopens 1% idcoin instead of New Year’s suffering: practical tips Idram Junior Donated Books to Schools Big Christmas Market with Idram, IDBank and idplus Ucom Supports Wildlife Monitoring in Ararat Region IDBank, Idram, and idplus at the Big Christmas Market Converse Bank Deputy CEO and CFO, Grant Akopian, Elected to BACEE Board Ucom and SunChild NGO Install a Solar Plant in Alaverdi Kindergarten
Timeline
The Power of One Dram April Beneficiary: Davitbek Games NGOUcom and Impact Hub Yerevan Announce the Third Year of Green Innovation FellowshipUnibank Launches Referral Campaign “Invite Friends and Get Bonuses"Team Holding: The second phase of the placement of USD-denominated bonds has been completed. Underwriter - Freedom Broker Armenia. “A friend” needs money urgently. IDBank warns that trust can be exploited on social media.Denationalizing the ‘Map’ (Reflections on the ‘Real Armenia Ideology’)AraratBank at Leasing EXPO 2026: Special Leasing Offer for Energy-Efficient EquipmentUcom Offers Virtual Cloud Server (VPS) ServiceIDBank Participates in Regional Conference of the Union of Banks of Armenia, Presenting Innovative Tools for the SME SectorUp to 25% idcoin When Buying Airline Tickets with IDBank Premium CardsAcba bank and the U.S.-based Interactive Brokers have signed an agreementIDBank and Idram Alongside the “Matemik” NGOIDBank Participates in Regional Conference of the Union of Banks of ArmeniaConverse Bank Receives STP Excellence Award Once AgainUnibank to participate in Leasing Expo 2026 with a special offerAraratBank in Lori: Competitive Solutions for Business and Economic DevelopmentIDBank to Provide Scholarships Worth 35 Million Drams to 103 Artsakh Students at YSUUnibank joins the Partnership for Carbon Accounting Financials (PCAF)Safe environment – Equal opportunitiesAraratBank Receives STP Excellence Award from Commerzbank AG
All Timeline »
Society

Connected, Convenient, Converse: Andranik Grigoryan Presents Converse Bank’s Digital Transformation Journey at the BACEE Conference

At the anniversary BACEE Conference, Converse Bank CEO Andranik Grigoryan delivered a presentation titled “Connected, Convenient, Converse. Mobile Banking Reimagined”, highlighting the Bank’s digital transformation journey and its vision for future growth.

Converse Bank launched its digital transformation in 2023, aiming to evolve from a traditional banking model into a technology-driven, data-based, and customer-focused environment. The initiative was built around the concept of being a “Bank for Families”, made possible through effective teamwork, a transparent corporate culture, and simplified business processes.

Andranik Grigoryan noted: “We aim to make technology an integral part of our banking culture by building a connected, convenient, and customer-focused financial ecosystem.”

As part of this comprehensive transformation, in 2023 the Bank introduced a new brand identity, launching the Digital Family platform and the C360 system. In 2024, behavioral UX solutions were implemented, and in 2025, Converse Bank unveiled the new Converse Mobile app - built around user behavioral archetypes and featuring a modular drag-and-drop interface, personalized design, and enhanced security features.

According to the CEO, the results of this transformation are already visible. Today, Converse Bank operates as a flexible, data-driven digital ecosystem focused on customer experience. The Bank continues to expand its services and integrate into a broader ecosystem through C360, lifestyle, and SME support solutions.

Andranik Grigoryan concluded: “Our ambition is to create a financial experience that is invisible, yet always present and helpful. Transformation never ends — it’s the rhythm that moves us forward, the story of our growth, and the heartbeat of our future.”

The anniversary BACEE Conference took place on October 20–21 in Vienna, with Converse Bank serving as the Diamond Sponsor.

Converse Bank is supervised by the Central Bank of Armenia.