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Society

FINTECH360 International Conference Held in Armenia

The international FINTECH360 conference took place in Yerevan, bringing together around 500 participants from more than 30 countries, including the United States, United Kingdom, France, Germany, Switzerland, Cyprus, Latvia, Luxembourg, Romania, UAE, India, Russia, Belarus, Kazakhstan, Kyrgyzstan, Tajikistan, Moldova, Uzbekistan, Georgia, and others.
 
The conference was held with the support of the general partner Unibank.
 
FINTECH360 brought together representatives of the banking sector, payment systems, executives of major IT companies, and startups to discuss key trends and challenges in financial technologies. Opening remarks were delivered by Unibank Board Chairman Mesrop Hakobyan, UN Resident Coordinator in Armenia Françoise Jacob, Deputy Chairman of the Central Bank of Armenia Hovhannes Khachatryan, Chairman of the Union of Banks of Armenia Daniel Azatyan, Master Certified Coach (MCC ICF) Sabrina Momin, and FinTech Armenia founder Stephan Lukas.
 
The main topics of the conference included:
  •     Customer Experience in Fintech: Why Technology doesn’t save a Bad product.
  •     Digital transformation of the Financial Services: Open Banking, Open Finance, biometrics and identification.
  •     AI Agents Serving Bankers and Investors, Multi-agent Systems in Financial Process Automation .
  •     Highlights on the key trends of the payment industry.
  •     Evolution of electronic trading in banking and brokerage business
  •     Tokenization & Embedded Finance: Shaping the Next Financial Era
  •     Cryptocurrency and Blockchain Adoption: Security, Market Trust and AML-regulation.
The financial industry today is undergoing not just digitalization, but a profound structural transformation. It is not only technologies that are changing, but also the very logic of finance,” said Mesrop Hakobyan, Chairman of the Management Board of Unibank, during the opening ceremony.

According to him, technology is becoming a key determinant of competitiveness. Artificial intelligence and automation are no longer merely tools for improving efficiency, but essential factors for the long-term sustainability of banks, payment systems, and the broader financial infrastructure.

It was noted that Unibank was the first in Armenia to implement artificial intelligence in credit scoring for unsecured loans, which enabled faster and higher-quality processing of a large number of loan applications.

Mesrop Hakobyan emphasized that platforms such as FINTECH360 create a space for dialogue among market participants and provide opportunities to develop partnerships, exchange experiences, and identify new areas for regional growth.

After the intensive business program, FINTECH360 participants went on an off-site excursion to Garni and Geghard, visited a winery, and took part in a tasting of Armenian wines.