Yerevan
Tbilisi
Moscow
Paris
Los Angeles
Beijing
English
Հայերեն Русский
Main Timeline Video Share
May the Holiday Warm Hearts: Idram and IDBank Support the Children of Heroes Beneficiaries of the "By Your Side" program at IDBank AraratBank Named Large CSR Company of the Year Idram Joins the Fight Against Food Insecurity Ucom’s Renovated Sales and Service Center in Yerevan Mall Reopens 1% idcoin instead of New Year’s suffering: practical tips Idram Junior Donated Books to Schools Big Christmas Market with Idram, IDBank and idplus Ucom Supports Wildlife Monitoring in Ararat Region IDBank, Idram, and idplus at the Big Christmas Market Converse Bank Deputy CEO and CFO, Grant Akopian, Elected to BACEE Board Ucom and SunChild NGO Install a Solar Plant in Alaverdi Kindergarten
Timeline
The Widely Discussed Dvin Crown Project. A New Visibility Platform for Brands Has Emerged in the Heart of YerevanAmeriabank named Most Innovative Digital Bank in Armenia, alongside 9 Global Finance Digital Banking AwardsUnibank and Picsart Academy Host Kids Day for ChildrenUnibank Issues AMD and USD Bonds with Annual Coupon Rates of 10.3% and 6%Artur Hovhannisyan and the Ambassador of Bulgaria to Armenia discussed a number of programs of mutual interest to Armenia and Bulgaria A new and fantastic story was born in the heart of Yerevan—the spirit of the old city at Hayasa Hotel Old YerevanConverse Bank is Lead Sponsor of the BACEE International Banking Conference Ralph Yirikian on the Cost of Digital Transformation at the 13th Regional HR Conference You Can Now Pay with Idram on Glovo: The Long-Awaited Partnership Is Now a RealityRate.Trading: Currency Exchange on a New Digital PlatformIdram's "City of Good Deeds": From Teamwork to Real Charitable Projects Ucom and FAST Bring Together Artificial Intelligence and Green Innovation From Car Selection to Purchase – All in One Place: Ameriabank to Present its Myar.am Platform and Special Offers at Armenian Auto Show IDBank and the “Dekavva Fund” Stand with People from Artsakh Ucom Supports AI-Powered Camera Installation for Nature Conservation Dmitry Ishkhanov Opens the New Steinway’s Concert Life in Pardubice Ucom Fellowship Participants Meet Ralph Yirikian at UcomUnibank Becomes Title Sponsor of Alashkert Football ClubSergey Smbatyan’s Music for Future Foundation and the Lang Lang International Music Foundation Invite Young Pianists to Apply for the Prestigious Lang Lang Young Scholars ProgramUnibank Call Center Now Available 24/7 on Weekdays
All Timeline »
Economics

Ucom to operate new call center in Vanadzor

As of February Ucom plans to establish a new call center in Vanadzor, thanks to which about 20 vacancies will be created in the city during the current year. Until today, 100 residents of Vanadzor, aged 22-25, have applied for the position for the call center operator. Among the applicants there are lawyers, psychologists, economists, linguists, as well as pedagogues. 

“When making a decision, it was clear to us that a new call center should be opened in one of the regions. Moreover, we have tried to contribute to the development of the labor market in the regions by offering completely equal working conditions to the Yerevan Call Center. It should be noted, that the Vanadzor applicants are not inferior to the Yerevan applicants in terms of education and professional skills. I am sure that they will make a special contribution to the process of improving the quality of Ucom's service and, of course, they will take it to "դբա լավը" level (which in Lori dialect means "for the better" – edited) “, told Sophie Bondarenko, Acting Director of Customer Service at Ucom. 

The applicants who have passed the interview stage are currently taking in-depth training for a call center employee, studying all the fixed and mobile services provided by the company, the necessary work programs, and so on. 

One of the participants, 23-year-old Martin Martirosyan, a graduate of Yerevan State University's Service Department, said that Ucom first attracted him with its Level Up packages, Mediaroom mobile TV app, and its working style in general: “I have always been interested in Ucom, its services and, when I came across the announcement about the opening of a new call center in Vanadzor, I immediately applied. As an inhabitant of Vanadzor, I prefer to work in my hometown”. 

Another participant, 22-year-old psychologist Ani Khachatryan, decided to apply for this job, as she has always been interested in communicating with the customers, as well as resolving various conflict situations. She said, that she has always observed the work style at Ucom and, in her words, is well aware of the "friendly working atmosphere" in the Company: "The fact that the call center will operate in Vanadzor is very encouraging, because until now we could find such a job only in Yerevan, now Ucom gives us, the residents of Vanadzor, a great opportunity to have a favorite job in our city."